Warranty
WARRANTY POLICY
While our watches are meticulously crafted and assembled by expert watchmakers, we understand that, despite our best efforts, issues may occasionally arise. In the rare instance that you encounter a defect in your watch, you can rest assured knowing that our watches come with a comprehensive mechanical guarantee designed to protect your investment.
Our warranty covers all mechanical components of the watch, with the exception of the strap and buckle. If a defect is identified within two years of the purchase date, we will either repair or replace the affected parts at no cost to you. We take pride in our craftsmanship and are committed to ensuring that your watch performs flawlessly. Should you experience any issues, we encourage you to reach out to us directly, using the contact us page on our website.
In addition, we will cover all shipping costs associated with warranty repairs, provided that you are the original purchaser of the watch. This means you can send your timepiece to us for repairs without worrying about any additional expenses. If the watch is passed on to a new owner, the warranty remains in effect, ensuring that the new owner can also enjoy the same level of protection. However, please note that in this case, the new owner will be responsible for any shipping expenses incurred during the warranty process.
We value your trust in our brand and are dedicated to providing you with exceptional service and support throughout your ownership experience. Your satisfaction is our top priority, and we are here to ensure that your watches continues to perform.