Delivery & Returns
Watches
| Location | Delivery | Price |
| United Kingdom | Tracked Delivery Free for orders £50 and over (1-2 Working Days) | Free |
| United Kingdom | Tracked Delivery orders under £50 (1-2 Working Days) | £3.00 |
| EU (European Union) | Tracked Delivery (2-11 Working Days) | £14.99 |
| International | Tracked Delivery (3-17 Working Days) | £23.99 |
All Orders are insured for full amount.
Five Minutes Before is not responsible for extra import charges.
Return Policy
Items bought from Five Minutes Before can be returned within 30 days of receipt of delivery in most cases. During this period, you can try the product and examine it just like you would when you buy something in a physical store. The product must be in the same condition that you receive it and undamaged in any way. You are allowed to take the product out of its packaging, unless the packaging is sealed.
If you decide to return the items, you’ll need to let us know by filling in the contact us form on our website, You may also let us know that you want to return your order by sending an email to: fiveminutesbefore@outlook.com. Please note that you must send the items back within 14 days of informing us.
Processing your return
After we receive your return order we will inspect the returned items and start processing your refund. The money will be refunded to the original payment method you’ve used during the purchase, unless you prefer otherwise. The refund will be paid within 7 days. We will cover the returns cost.
Non returnable items
The following types of items cannot be returned:
Products that have been custom made according to specifications provided by the buyer. such as: Watches that have been custom made to customers specification.